DM Photometrics Chatbot
The chatbot below has been trained on the Design Master Photometrics documentation to assist with any questions you have about the software.
If you have any questions or concerns, feel free to contact us.
For best results, follow these guidelines when interacting with the chatbot.
- Have a conversation. AI-powered chatbots are not search engines. Just like talking to a person, questions that are phrased naturally are more likely to get the kind of answer you're expecting.
- Bad example: "calculate"
- Good example: "I've put my light fixtures on the drawing. How do I calculate the illuminance values?"
- Be specific. Provide as much context as possible about the problem you're facing or the feature you're asking about. Ask direct questions that focus on the task you want to complete, rather than broad topics. When possible, share specific examples.
- Bad example: "foot-candles" (This one can be useful if you want to know about the foot-candle unit in general, but doesn't provide specific direction.)
- Good example: "The foot-candle labels on the drawing are very small. How do I adjust the size of the values?"
- Ask for clarification and offer feedback. Occasionally, the chatbot will provide information that is garbled or not relevant, or provide links to documentation that does not exist. Correcting the chatbot can help steer it in the right direction.
- Example: "Those links you provided don't work. Do you have working links to pages talking about commands to set text size?"
warning
The purpose of this chatbot is to provide information based upon our documentation. It is not intended to diagnose technical support issues, such as bugs or crashes, or assist with sales and billing. Contact us for those inquiries.